Legal
Privacy Policy
Rytmove ("Rytmove", "Platform", "We", "Us", or "Our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, process, disclose, and protect information when you access or use the Rytmove website, applications, services, communications, consultations, and related offerings.
By accessing or using the Platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
1. About This Policy
This Privacy Policy applies to website visitors, registered users, prospective users, Advisors, consultation participants, applicants, and any person interacting with Rytmove.
This Policy describes how personal information is collected, used, retained, disclosed, and protected.
2. Information We Collect
We may collect information directly from you, automatically through platform usage, or from third-party sources.
3. Personal Information
Users may provide their name, mobile number, email address, company or business name, designation, industry, city, state and country.
Advisors may additionally provide a resume/CV, LinkedIn profile, professional biography, educational qualifications, professional certifications, work experience, current employer and designation, and areas of expertise and industry experience.
4. Business Information
Users may voluntarily submit business challenges, problem statements, growth plans, strategic initiatives, operational concerns, product- or revenue-related questions, hiring-related questions, market expansion plans, and second-opinion requests.
Such information is submitted at the User's discretion. Users should avoid sharing sensitive confidential information unless they are comfortable doing so.
5. Technical Information
We may automatically collect IP address, browser type, device information, operating system, access times, referring URLs, platform usage information, session information, device identifiers, and cookies and similar technologies.
6. Consultation Information
We may collect information relating to consultation bookings, session scheduling and participation, session feedback, consultation outcomes, and user and advisor ratings.
We may maintain records necessary for platform operations and support.
7. How We Use Information
We may use collected information to:
- •Create user and advisor accounts
- •Facilitate advisor matching and schedule consultations
- •Process payments and provide customer support
- •Improve platform functionality and conduct internal analytics
- •Manage platform operations
- •Send service-related communications
- •Prevent fraud and maintain platform security
- •Comply with legal obligations
8. Second Opinion & Consultation Matching
Information submitted through problem statements, business challenges, or consultation requests may be reviewed by Rytmove personnel to identify suitable advisors, facilitate introductions, coordinate consultations, and improve matching quality.
Such review is performed solely to operate and improve the Platform.
9. Communications
We may contact users and advisors regarding consultation requests, confirmations and updates, account-related notices, platform updates, service announcements, security notifications, and feedback requests.
Communications may occur through email, SMS, phone calls, WhatsApp, or platform notifications.
10. Testimonials & Success Stories
Rytmove may request permission to publish testimonials, reviews, success stories, and case studies.
No testimonial or success story containing identifiable information will be published without consent from the relevant individual or organization. Rytmove reserves the right to anonymize information where appropriate.
11. Information Sharing
Rytmove does not sell, rent, or trade personal information.
Information may be shared only where reasonably necessary for advisor matching, consultation facilitation, payment processing, customer support, legal compliance, fraud prevention, or business operations.
12. Advisor Information Sharing
To facilitate consultations, certain information may be shared between Users and Advisors, including name, contact information, professional information, consultation context, and business challenge summary.
Only information reasonably necessary to facilitate the consultation process will be shared.
13. Third-Party Service Providers
Rytmove may engage third-party providers for cloud hosting, payment processing, analytics, customer support, communications, security services, and infrastructure management.
Such providers may process information solely for the purpose of delivering services on behalf of Rytmove.
14. Data Security
Rytmove implements reasonable administrative, technical, and organizational safeguards designed to protect information, including secure infrastructure, access controls, encryption where appropriate, monitoring systems, and security reviews.
However, no internet-based service can guarantee absolute security. Users acknowledge that information transmitted electronically carries inherent risks.
15. Data Retention
Rytmove may retain information for as long as reasonably necessary to provide services, maintain records, resolve disputes, enforce agreements, comply with legal obligations, prevent fraud, or improve services.
Information may continue to be retained where required by law or legitimate business purposes.
16. User Rights
Subject to applicable laws, users may request access to their information, correction of inaccurate information, updating of information, deletion of information, or restriction of certain processing activities.
Requests may be submitted through the contact information below.
17. Cookies & Tracking Technologies
Rytmove may use cookies and similar technologies to improve user experience, remember preferences, analyze platform performance, measure engagement, and maintain session security.
Users may modify browser settings to control cookies. Certain features may not function properly if cookies are disabled.
18. Third-Party Links
The Platform may contain links to third-party websites or services. Rytmove is not responsible for third-party privacy practices, content, or security practices.
Users should review the privacy policies of any external services they access.
19. Children's Privacy
The Platform is intended for individuals who are at least 18 years of age. Rytmove does not knowingly collect information from minors.
If information relating to a minor is identified, reasonable steps may be taken to remove such information.
20. Business Transfers
In the event of an acquisition, merger, investment, corporate restructuring, or asset transfer, user information may be transferred as part of the transaction, subject to applicable laws.
21. Legal Disclosures
Rytmove may disclose information where required by law, by court order, or by regulatory authorities, or to protect legal rights, investigate fraud, protect platform security, or protect users or advisors.
22. International Access
Users accessing the Platform from outside India acknowledge that information may be processed and stored in jurisdictions where Rytmove or its service providers operate.
23. Policy Changes
Rytmove reserves the right to modify this Privacy Policy at any time. Updated versions will be posted on the Platform.
Continued use of the Platform following updates constitutes acceptance of the revised Privacy Policy.
24. Contact Information
For privacy-related inquiries, requests, or concerns, email hello@rytmove.com or use our Contact page.
25. Acknowledgement
By using the Platform, you acknowledge and agree that you have read this Privacy Policy, understand how information may be collected and used, consent to the collection and processing of information as described herein, understand that no system can guarantee absolute security, and agree to the practices described in this Policy.
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